On my www.Kirkheaton.info site the Ignore unknown countries works but on www.G3XWH.com it does not and unknown countries are displayed.  Any ideas?

Thanks,

Richard
 

if you have on both system the same version installed it should behave the same. Check modules on both systems and donot forget to save the settings for both/all modules. 

Thanks for the reply.  I have checked both sites and can see no difference between the settings for module JsVisit.  Have resaved but no difference i.e. www.G3XWH.com is still showing Unknown Countries.  Both sites seem to be updating modules but I don't  know how to check which version of JsVisit is actually active.
Thanks,
Richard

hi,
check version via admin backend: use system -> Mangae -> extension   and look for jsvisit module (latest Version is 2.1.6.2)

Thanks, this is what is there:=jsvisit Admin CounterAdministratorModule2.1.6.22024-07-01Joachim SchmidtN/ANo259258Select jsvisit Visitor Counter jsvisit Visitor CounterSiteModule2.1.6.22024-07-01Joachim SchmidtN/ANo259257Select jsvisit Visitor Counter Package jsvisit Visitor Counter PackageSitePackage2.1.4.02023-06-01Joachim SchmidtN/ANo 259Select System - jsvisit Visitor Counter System - jsvisit Visitor CounterSitePlugin2.1.6.12024-06-01Joachim SchmidtsystemNo259256          jsvisit Admin CounterAdministratorModule2.1.6.22024-07-01Joachim SchmidtN/ANo259258

I have been away since my last  update but now looked again at the information on my two sites.  Below, the first set of values is from www.Kirkheaton.info and the second from www.G3XWH.com

The version numbers are not identical but in the  Home Dashboard it reports that the extensions are up to date.  Is there any way of forcing the G4XWH.com site to update the extension without deleting the extension and re-installing?

Thanks,

Richard
jsvisit Admin CounterAdministratorModule2.1.6.22024-07-01Joachim SchmidtN/ANo259322Select jsvisit Visitor Counter jsvisit Visitor CounterSiteModule2.1.6.22024-07-01Joachim SchmidtN/ANo259258Select jsvisit Visitor Counter Package jsvisit Visitor Counter PackageSitePackage2.1.4.32023-11-01Joachim SchmidtN/ANo 259Select System - jsvisit Visitor Counter System - jsvisit Visitor CounterSitePlugin2.1.6.12024-06-01Joachim SchmidtsystemNo259257 jsvisit Admin CounterAdministratorModule2.1.6.22024-07-01Joachim SchmidtN/ANo259258Select jsvisit Visitor Counter jsvisit Visitor CounterSiteModule2.1.4.12023-06-01Joachim SchmidtN/ANo259257Select jsvisit Visitor Counter Package jsvisit Visitor Counter PackageSitePackage2.1.4.02023-06-01Joachim SchmidtN/ANo 259Select System - jsvisit Visitor Counter System - jsvisit Visitor CounterSitePlugin2.1.4.02023-06-01Joachim SchmidtsystemNo259256